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FAQs

Freedom SIP FAQ

https://www.icicipruamc.com/docs/default-source/default-document-library/freedom-sip-faq-link.pdf

Opening a Folio/Account in Single Name

1. What are the documents required for opening an account in the name of a single Individual?

Documents required for opening an account in single name are as follows.
Duly filled in Common Application Form. (Click Here to see the common application form)
Cheque from his bank account /DD for the purchase amount (*).
KYC Acknowledgement (Verified by KRA) (Click Here to see the sample acknowledgement form)
Third Party Declaration(Click Here to see third party declaration form)
(*) (For investments done through prefunded instruments, investors need to submit Third party Declaration form)

2. Can an Individual open more than one Investment Account or folio? Individual investors can open more than one investment account or folios.

Opening an Account in Joint Names

1. Should the joint account holders be related to each other? There is no restriction on joint holders being related to each other or sharing any blood relationship.

2. Is there any limit on the number of persons who can jointly open an account? Yes, Maximum of three unit holders can jointly open an account/folio.

3. What are the different types of “Operating Instructions” that can be given in a joint account? Folios having more than one Investor can opt for “Joint” or “Anyone or Survivor” mode for operating the Account/folio.

4. What are the implications of various instructions in a joint account?
For accounts with operating instruction as “Joint”, transactions requests both of financial and non financial nature will be processed only if the request is signed by “All” the holders.
Accounts with operating instruction as “Anyone or Survivor”, transactions in the folio will be processed if the request is signed by any one or all the holders.

5. What are the documents required for opening a joint account? For opening a joint account with the mode of holding as “Joint” or “Anyone or Survivor”, Investors will have to submit the following documents.
Duly filled in Common Application Form Click Here
Cheque from the bank account where first holder is one of the account holder/DD for the purchase amount. (*)
Self Attested copy of PAN Card for all the Joint Holders
KYC Acknowledgement (Verified by KRA) for all the Joint Holders(Click Here to see the sample acknowledgement form)
Third Party Declaration(Click Here to see third party declaration form)
(*) (For investments done through prefunded instruments investors will have to submit Third party Declaration form)

Opening an account for Minors

1. Who is a minor investor?
Any investor below the age of 18 years will be termed as Minor investor.

2. Can minors maintain and operate accounts?
Minors cannot maintain and operate accounts on their own.

3. Can minors open joint accounts with their parents or brothers or sisters?
Accounts in the minor cannot have joint holders but the same can be opened as “On behalf of account” with Natural Parents or Court appointed Guardian as the persons operating the account.

4. What are the documents required for opening the account of a minor?
For opening the account in name of the minor, Investors will have to submit the following documents.

  • Duly filled in common application form
  • Subscription cheque favoring the scheme in which the investment needs to be done.
  • Payment of Investment by means of cheque, demand draft or any other mode shall be from the Bank Account of the Minor or from the joint account of the minor with the guardian only.
  • KYC-KRA acknowledgement of the Guardian
  • Date of Birth proof of Minor i.e Birth Certificate, Passport, School leaving certificate/Mark sheet issued by Higher Secondary Board of respective state etc or any other suitable proof evidencing the date of birth of the minor.
  • Relationship Proof of Minor with Guardian, if the same is not available as part of the documents submitted for proof of DOB.
  • Court Order in case of court appointed Legal Guardian
  • FATCA/CRS for Guardian

 

5. Is there any limit on the amount that can be invested on behalf of the minor?
There is no limit for the amount to be invested in the name of minor if the subscription cheque bank account is in the name of minor.

6. Can the minor operate the account after becoming major?
Yes, Minor will be able to operate the account individually after attaining majority and completing the necessary documentation.

7. Are there any procedural requirements to be completed on a minor becoming a major?
On attaining majority, investor (Minor who has now become Major) will have to submit below documents for updating his/her details in the folio.
List of documents to be obtained to change the status from minor to major:

  • The prescribed Minor Attain Major (MAM) form as per specimen attached, duly filled in all respects.
    Signature of the applicant (minor who has turned major) in the MAM form shall be duly attested in the space provided therein by the parent/guardian whose signature is registered in the records of the mutual fund against the folio of the minor unitholder or by a Notary or a Judicial Magistrate First Class. Alternatively, the applicant’s signature may be attested by the unitholder’s bankers in the prescribed form as per format given in Annexure 1.
  • Copy of PAN Card of the applicant
  • KYC Acknowledgment or a duly competed KYC form.
  • A cancelled cheque leaf with the applicant’s name pre-printed or the applicant’s latest Bank Statement/Passbook.
  • Nomination Form.
  • FATCA/CRS

 

8. What are the consequences of the delay in completing the procedural requirements (if any) on a minor attaining the age of major?
In case the investor is not updating the records after attaining majority, future transactions (Financial/Non Financial) received in the folio from investor/guardian will be rejected.

Freedom SWP FAQ

https://www.icicipruamc.com/docs/default-source/default-document-library/freedom-swp---faq---aug-2020.pdf

How do we create a Folio on icicipruamc.com?

https://www.icicipruamc.com/docs/default-source/default-document-library/folio-creation---new---existing-investor---website.pdf

How do we create a Folio on IPRUTOUCH?

https://www.icicipruamc.com/docs/default-source/default-document-library/folio-creation---new-investor---iprutouch-(1).pdf

What is the frequency for dispatching the account statement?

Consolidated Account Statement (CAS) / Account statement will be dispatched monthly, on or before 10 calendar days of the following month for folios which have been transacted in the previous month.

Incase valid email id is available, the account statement will be emailed to the investor within T+3 business days (T being date of Transaction accepted before cut off time)

Note: Account statement will be sent only for financial transaction like purchase including NFOs, redemption including maturity, switches, systematic transactions like SIP, SWP, STP etc, dividend payouts or reinvestments, merger, etc.

What is a Consolidated Account Statement CAS?

Consolidated Account Statement CAS is an account statement where the Registrar and Transfer agents shall identify common investor across fund houses by their permanent account number for the purposes of sending consolidated account statement. The following parameter will be considered

a) Financial transactions in a month b) Identical holders c) All unit holders are KYC compliant

I have not received my statement of account?

Consolidated Account Statement (CAS) / Account statement is dispatched monthly, on or before 10 calendar days of the following month for folios which have been transacted in, in the previous month. if the valid email id is available, the account statements are emailed to the investor within T + 3 business days (T being date of Transaction accepted before cut off time). If the investor has not received the account statement beyond the days mentioned above, the investor is requested to contact customer care helpline at 1800 222 999 (BSNL/MTNL lines) or 1800 200 6666 (non MTNL/BSNL lines) from 9 am to 7pm, Monday to Saturday

What are the different modes through which an investor can request for a Statement of Account (SOA)?

Investors can request for an account statement from the following modes:

1) Website: Investor will have to log on to our website: www.icicipruamc.com and refer the home page “Request for eStatement option”. If the email id is available, the account statement will be emailed within _30 minutes and if email id is not registered, the physical account statement will be dispatched within 3 days from the date of request

2) Contact Centre: The investor can call on our customer care helpline at 1800 222 999 (BSNL/MTNL lines) or 1800 200 6666 (non MTNL/BSNL lines) and request for an account statement through Interactive Voice Response (IVR). If the email id is available, the account statement will be emailed within 30 minutes and if email id is not registered, the physical account statement will be dispatched within 1 day from the date of request. Alternatively the investor can also talk to our call center agent and request for an email or physical account statement

3) Email: The investor can also write an email to enquiry@icicipruamc.com with the subject “Account Statement”. If the email id is available, the account statement will be emailed within 1 business day and if email id is not registered, the physical account statement will be dispatched within 1 business day from the date of request.

4) ICICI Prudential AMC branches: The investor can walk in to any of our Official Point of Acceptance Transaction (OPAT) branch Office and request for an Account statement.

What happens if there are no financial transactions in a particular folio for the month?

CAS includes only those folios where there are financial transactions across mutual funds and hence these folios will not reflect in the statement.

What if there are no transactions in a folio for a long period?

Incase, there is no financial transactions ie. Purchase, redemption, switch etc in a Folio for more than 6 months then the Registrar and Transfer Agent will dispatch/email Half yearly holding statements for the period ending September or March in the following month.

If the email id is updated, will an investor get a physical Account Statement?

Account statement will be sent only via email using any of the email id registered in any of the folios. Hence, we strongly advise investors to verify their email ids (registered in each folio and also printed in CAS against each folio) and update a single email id across all folios

In case of any discrepancy in folios related details in CAS, what should the investor do?

Investor should approach respective mutual fund or the registrar in case of any discrepancy in

Financial transactions, folio details printed in CAS or for any other queries.

For ICICI Prudential Mutual fund related issue, the investor can contact customer care helpline at 1800 222 999 (BSNL/MTNL lines) or 1800 200 6666 (non MTNL/BSNL lines) from 9 am to 7pm, Monday to Saturday

What is Portfolio account statement ?

Portfolio Statement provides details of live scheme along with ‘Current Unit Balance', 'Current Valuation', 'Cost Value', & 'Embedded Gain/ Loss. It also provides 'Annualized Returns' in terms of 'percentage' of the scheme wise holdings of the folio.

What do you mean by Family Account Statement and Family portfolio statement?

Family Account Statement is a facility which will help the investor to see the consolidated account statement and Portfolio statement of the entire family at a glance.

Advantages of Family Account Statement

1. Investors will not have to refer multiple account / portfolio statements for investments of various family members
2. Investor can add up to 10 folios.
3. Request for statement / portfolio will be processed instantly across the counter, post registration
4. Simple one-time registration

(Click Here to see Family Account and Portfolio Statement Request Form)

What is the procedure to download the account statement from CAMS website?

Investor can request for a Consolidated Account Statement across his entire holdings in CAMS, Karvy and FTAMIL serviced Mutual Funds. Since there exist other Funds that are not serviced by CAMS, Karvy and FTAMIL, this will not be an industry consolidation, but it will certainly be a massive step forward for investors. If you have registered an email address in your folios across Funds serviced by CAMS, Karvy and FTAMIL, you can use this to obtain a consolidated PDF Account Statement at your registered email address. www.camsonline.com

Process for requesting the Statement.

On the home page investors need to select the option Online Service for investors – Then select option Mail back Service and Select option consolidated account statement – i.e. CAMS+KARVY+FTAMIL Further investor can select the account statement type and same will be sent to the registered email id of the investor.

Kindly click the below link

https://www.camsonline.com

Centralised_KYC

CKYC FAQ

DEMAT FAQ

Demat-FAQ

Within how many days will an Investor receive the dividend amount?

SEBI allows 30 calendar days for making the dividend payment; however the fund endeavors to release the payment within 10 business days from the record date.

What are the different types of dividend payout modes?

The dividend amount is paid to the investors in 4 different types of payout modes as mentioned below, depending upon the bank mandate registered:

Direct credit (DC). Dividend proceeds are directly credited to the investors bank account through direct credit facility, if the investors primary bank mandate is in any one of the below mentioned bank:

  • ICICI Bank
  • HDFC Bank
  • HSBC Bank
  • Citibank

Real Time Gross Settlement (RTGS) / National Electronic Fund Transfer (NEFT). Dividend proceeds are directly transferred to the investor bank account, if the investor provides his complete bank account along with the IFSC code. In case the amount is less than Rs. 2 lacs, the payment is routed through NEFT and if the amount is more than 2 lacs, the payment is routed through RTGS.

NECS (National Electronic Clearing System). Dividend proceeds are directly transferred to the investors bank account through NECS, if the correct bank account number and MICR code is available but the IFSC codes is not available.

Demand Draft. Dividend payment is made through demand drafts wherever the bank mandate registered is not a DC bank and the MICR and IFSC codes are not available or incomplete.

What should an investor do if he has not received his dividend amount?

The fund endeavors to release the payment within 10 business days from the record date. If it is beyond 10 days, the investor is requested to check his Account statement for the mode of payment and the registered primary bank account in the investor folio. If the mode of Payout is”Electronic payment” (i.e. Direct Credit/RTGS/NEFT/NECS) and the dividend payment credit is not reflecting in the investors registered bank account or If the mode of Payout is “Cheque Payment” and the dividend cheque isn’t received by the investor, then kindly contact customer care helpline at 1800 222 999 (BSNL/MTNL lines) or 1800 200 6666 (non MTNL/BSNL lines) from 9 am to 7pm, Monday to Saturday. Alternately, the investor can also email us at enquiry@icicipruamc.com

What’s the process for revalidation of dividend cheque/pay order?

In case the cheque/Pay order needs to be revalidated, investor needs to submit a letter giving details of the folio no, cheque details along with the Original cheque/pay order at the nearest AMC / CAMS branch.

Click here for locating your branch

What is the process for correction on dividend cheque/pay order?

In case the cheque/Pay order needs to be corrected i.e change in bank details etc.investor needs to submit a letter giving details of the folio no, cheque details, new bank details, cancelled cheque of the new bank etc along with the Original cheque/pay order at the nearest AMC/CAMS branch.

Click here for locating your branch

What should an Investor do, in case the dividend cheque/ pay order is misplaced/ lost by him?

In case the original pay order/cheque is lost/misplaced. The investor will have to sign an indemnity bond along with a covering letter giving details of the folio number, scheme name, dividend date, dividend amount etc and submit the same at the nearest AMC/CAMS branch.

Click here for locating your branch

If the amount is below (< = 15000) kindly submit indemnity (Annexure 1) on plain paper with bank manager’s attestation or notarization. If the amount is above Rs 15000 kindly submit indemnity bond as per Annexure 1 on stamp paper of Rs 500.00 along with Notarization.

Annexure

Nomination

  1. What is meant by nomination?
    Nomination is the facility through which investors can nominate persons to receive the benefits in case of sad demise of the investor (in case of single holding folios).
    Investors in the category of “Individuals” are permitted to make nomination for their mutual fund units. Non-Individuals including society, trust, body corporate, partnership firm, Karta of HUF and a Power of Attorney Holder are not allowed to nominate.
  2. What are the benefits of nomination?
    Nomination ensures all rights and /or amount(s) payable in respect of the holdings of Schemes of ICICI Prudential Mutual Fund in the event of death of the investor would vest in and be transferred to the nominee upon the Unit holder. The nominee receives the units only as agent and trustee for the legal heirs or legatees as the case may be. Investors should opt for the nomination facility to avoid hassles and inconveniences in case of unforeseen events in future.
  3. Can the nomination be made in a joint account?
    Yes, Investments made in joint Account can also have nomination. The only thing to take care is that all the holders in the folio will have to sign the nomination form in order to register the nominee.
  4. Can there be more than one nominee in an account?
    Investors can nominate maximum three nominees in the folio and accordingly need to provide the percentage of nomination for each nominee.
  5. What are the documents required for making a nomination?
    To update a nominee in the folio, the investor is required to fill in Nomination Form (Click here for the same) and submit the same duly signed to the Customer Service Center. Nomination can be maintained at the folio or account level and should be applicable for investments in all schemes in the folio or account.
  6. Can the nomination be cancelled or changed or modified?
    Yes, Nomination can be cancelled/Changed/Modified as per investor request by filling up the nominee modification form.
Nominee modification Form Here

Importance of Nomination

  1. What is Nomination?
    Nomination is a facility that enables an individual unitholder (including sole proprietor of sole proprietary concern) to nominate a person, who can claim the Units held by the unitholder or the redemption proceeds thereof in the event of demise of the unitholder.
    If the Units are held jointly by more than one person, all joint unit holders are required to together nominate a person in whom all the rights in the units would vest in the event of death of all the joint unit holders.
    As per Regulation 29 A of SEBI Mutual Funds Regulations, 1996, mutual funds are required to provide an option to the individual unitholders to nominate in the manner specified in the Fourth Schedule.
  2. Who Can Nominate
    Nomination can be made ONLY by individuals applying for/holding units on their own behalf singly or jointly.
  3. Who can be a Nominee?
    A unit holder may nominate any person including a minor, except a company/body corporate, partnership firm, Hindu Undivided Family (HUF), society or a trust (other than a religious or charitable trust).
    Note:
    1. In case the nominee is a minor, the name and address of the guardian of the minor nominee shall be provided by the investor making the nomination.
    2. Even a non-resident Indian (NRI) can be a Nominee, subject to the exchange control rules in force, from time to time.
    3. Nomination can also be made in favour of the Central Government, State Government, a local authority, any person designated by virtue of his/her office or a religious or charitable trust.
  4. Who cannot be nominated?
    The Nominee shall not be a trust (other than a religious or charitable trust), society, company/body corporate, partnership firm, Hindu Undivided Family (HUF) etc.
  5. What is maximum number of nominees that can be appointed?
    In one Mutual Folio up to 3 nominees can be appointed. The percentage of amount that will go to each nominee in case of the unit holders demise, can also be specified. Each nominee is eligible for equal share, if the percentage is not specified.
  6. Who can not make a nomination?
    A Power of Attorney Holder (PoA) and a guardian investing in mutual fund units on behalf of a minor cannot nominate.
    So far as a minor is concerned, a guardian is appointed to take care of financial affairs of a minor till the minor attains the age of majority. Transactions made through the guardian during the period a child is a minor has to be ratified by the minor subsequent to attaining the age of majority. Hence, law does not permit the guardian to be a nominee in the same account, as it shall be the sole discretion of minor after attaining age of majority.
  7. How to Nominate?
    Nomination can be made either at the time of initial application for purchase of Units or subsequently.
    Note:
    1. To make a nomination while investing with a mutual fund for the first time, the applicant may by fill up the ‘Nomination’ section provided in the folio opening application form.
    2. To register a nomination subsequently, the investor needs to fill up the prescribed Nomination form and submit the duly completed Nomination form at the designated investor service Centre of ICICI Prudential Mutual Fund or its Registrar.
    3. Nomination once made can be changed subsequently any time and any number of times.
    Important: The Nomination Form is required to be signed by the unit holder (with hand-written signature). In case the units are held jointly, all joint holders will need to sign the nomination form, irrespective of the mode of operation of the account (i.e., whether by ‘anyone or survivor’ or ‘jointly’).
    Please Click Here to download the Standard MF Nomination Form.
  8. Implications of making a nomination/Cancellation of Nomination.
    A nomination in respect of the Units does not create an interest in the property after the death of the Unit holder. The rights in the Units will vest in the nominee(s) only upon the death of all Unit Holders. It may be noted that a nominee may not necessarily acquire any title or beneficial interest in the property by virtue of this nomination. The nominee(s) shall receive the Units only as an agent and trustee for the legal heirs or legatees as the case may be.
    Nomination in respect of units stands rescinded upon redemption of units. Cancellation of nomination can be made only by those individuals who hold units on their own behalf, singly or jointly, and who made the original nomination.
    A new nomination request will result in simultaneous cancellation of existing nomination and replacing the same by fresh nomination, i.e., a fresh nomination for a folio/ account will automatically overwrite an existing nomination.
    On cancellation of nomination, the nomination shall stand rescinded and the AMC/Mutual Fund shall not be under any obligation to transmit the units in favour of any of the nominees. Transfer of units/payment of redemption proceeds to a nominee shall be valid and effectual against any demand made upon the mutual fund/AMC, and shall discharge the mutual fund/AMC of all liability towards the estate of the deceased unit holder and his/her successors and legal heirs, executors and administrators.

    If the Mutual Fund or the AMC or the Trustee were to incur or suffer any claim, demand, liabilities, proceedings or if any actions are filed or made or initiated against any of them in respect of or in connection with the nomination, they shall be entitled to be indemnified absolutely for any loss, expenses, costs, and charges that any of them may suffer or incur absolutely from the investor’s estate.
  9. Units Held in Electronic (Demat) Mode.
    As regards mutual fund units held in electronic (demat) mode with a depository, the nomination details provided by the Unitholder to the depository will be applicable to the mutual fund Units held in demat mode. Such nomination including any variation, cancellation or substitution of Nominee(s) shall be governed by the rules and bye-laws of the Depository.
    Payment of the sums to the nominee in respect of a demat account shall discharge the Mutual Fund of all liability towards the estate of the deceased Unit holder and his/her legal successors/legal heirs.
    Important: In case a demat account has joint holders, in the case of death of any of the joint holder(s), the securities will be transmitted to the surviving holder(s). Only in the event of death of all the joint holders, the Units / securities will be transmitted to the nominee.
  10. Why must one make a nomination?
    In case nomination is not made by a Unitholder, the Units would be transmitted to the account of legal heir(s), depending whether the deceased person has left behind a Will and as per applicable succession law, which involves lengthy (and sometimes expensive & cumbersome) procedure.
    Nomination is a simpler and inexpensive way to make things easy for one’s near and dear ones to claim the money in your mutual fund folio, demat account or bank account expeditiously, through minimal paper after one’s death.
    Claim: To claim the Units after the death of a unitholder, the nominee has to complete the necessary formalities, such as completion of KYC process, along with proof of death of the unit holder, signature of the nominee duly attested, furnishing of proof of guardianship in case the nominee is a minor, and such other document as may be required for transmitting the units in favour of the nominee(s).

Systematic Withdrawal Plan (SWP)

  1. What is meant by SWP?
    SWP is a smart way to plan for your future needs by withdrawing amounts systematically from your existing portfolio either to reinvest in another portfolio or to meet your expenses.
  2. How can SWP be set-up?
    Investors can register for SWP in select schemes by submitting the Smart Features Form.(Click Here to download the same). As per the given request, SWP will be registered in the respective scheme and on every X date, the agreed amount will be redeemed and transferred in the investors bank account e.g.. if investor submits a request for SWP of ` 1000 in ICICI Prudential Dynamic Plan at a monthly frequency. SWP will be processed on 1st working day of the next month.Units equivalent to ` 1000 will be redeemed from the scheme and the amount will credited to the investors registered bank account.
  3. How can SWP be cancelled?
    Investors can cancel the SWP registered in the scheme by submitting a written request confirming the same to any of the investor service centre. (List of investor service center) Request for SWP cancellation needs to be submitted 7 working days prior to SWP process date.

(Click Here to see the SWP form)

Switch

  1. What is meant by Switch?
    Switch is a onetime instruction to transfer units from existing scheme to different scheme or different plan of the existing scheme (Eg =Switch from ICICI Prudential Dynamic Plan to ICICI Prudential Discovery Fund, Switch from ICICI Prudential Dynamic Plan Growth to ICICI Prudential Dynamic Plan Dividend)
  2. What needs to be done to activate a switch?
    Investors need to submit a written request mentioning the Switch out and Switch in Scheme or duly filled in transaction slip with switch details.Switch request will be processed as per cut off time. (Click Here to download the cut off time)

(Click Here to see the Common Transaction Slip form)

Systematic Transfer Plan

  1. What is meant by Systematic Transfer Plan (STP)?
    STP is a plan that allows the investor to give a mandate to the fund to periodically and systematically transfer a pre defined amount from existing scheme to another scheme.
  2. How to register for STP
    Investors can register for STP in select scheme(s) by submitting the Smart Features Form(Click Here to download the same)
  3. How to cancel STP registered in the scheme?
    Investor needs to submit written request mentioning the scheme details from which the STP needs to be cancelled. Request for STP cancellation needs to be submitted 7 working days prior to STP process date.

(Click Here to see the STP form)

Zero Balance Accounts

  1. If the entire investment in an account is redeemed will the account get closed?
    No, even if the investor had redeemed all the units from the folio/account it remains active.
  2. Can the account which is ZERO Balance be revived?
    Folios with zero balance can be revived by making fresh purchase in the same/existing folio.
  3. Is there a time limit within which the account should be revived?
    No, there is no time limit for the revival of an account.

Closure of Account

  1. What should be done to close the account / folio?
    For closing the folio, all units in the folio needs to be redeemed. Investor needs to submit the redemption request form duly filled in all respect at our Official Point of Transaction acceptance (OPAT) branch office or CAMS OPAT. (Branch address and OPAT address link to be provided). The transaction will be processed as per the Net Asset Value (NAV) based on applicable cut-off timings depending on the date and time of receipt of the request. In case the mode of holding (MOH) opted by the investor is “Jointly”, then all the holders need to sign the redemption request. In case MOH is “either or survivor” than any one of the investor can sign the request.

Power of Attorney

  1. How can an investor authorise another person to operate his accounts?
    Investors can submit notarised copy of registered POA (Power of Attorney) document to authorise another person to operate his folio/account.
  2. What is meant by Power of Attorney (POA)?
    A power of attorney is an instrument that is used by people to confer authority on somebody else to legally act on their behalf. They can be of two types - Special Power of Attorney (SPA) and General Power of Attorney (GPA). While an SPA is used for transfer of a specific right to the person on whom it is conferred, the GPA authorizes the holder to do whatever is necessary.
  3. Should the POA (power of attorney be registered? If so then with whom?
    It is not compulsory to register a power of attorney unless it creates an interest in any immovable property i.e. charge in favour of done. Registration of power of attorney is optional in India, where the ‘Registration Act, 1908’, is in force. The Power of Attorney can be authenticated by a Sub-Registrar or any person authorised by him.
  4. Can an investor disown a transaction authorised by POA?
    As the investor had authorised the POA to carry out transactions on his behalf, investors can’t disown transaction authorised by POA.
  5. Can a POA be cancelled or revoked?
    POA registered in the folio/account can be cancelled or revoked any time.
  6. What are the steps that need to be taken to cancel or revoke the POA?
    Investor or POA holder will have to submit a written confirmation to cancel or revoke the POA.

Procedure for claiming unclaimed Amount

Procedure for claiming unclaimed document

Unclaimed Request Form

Unclaimed Request Form

KYC modification Forms

KYC modification Forms

How can an Investor purchase units of your Mutual Fund

Investors can subscribe to various schemes of our Mutual fund by any of the below modes:

  • Physical Mode
  • Online Mode through:
    • Invest Online / Prutracker facility on our website
    • Exchange Platforms

Physical Mode:
Physical Mode: In a physical mode, the investor will have to submit a completely filled physical subscription application form along with the cheque and necessary documents (Refer Q No. 5 & 6) at any of our Official Point of Transaction acceptance (OPAT) branch office or CAMS OPAT branches before 3.00 pm. (Branch address link to be provided)

Online Mode :

  • Through Invest Online (Refer Q No. 2) / Prutracker Facility (Ref Q No. 3) available on our website www.icicipruamc.com
  • Through Stock Exchange Platform- i.e. NSE-MFSS & BSE- BSE Star mutual fund platform (Refer Q No 4)

Duly filled in Common Application Form. (Click Here to see the common application form)

Third Party Declaration(Click Here to see third party declaration form)

KYC Acknowledgement (Verified by KRA) (Click Here to see the sample acknowledgement form)

What documents needs to be submitted by investors (other than resident individual) to buy units from the mutual fund?

Investors need to submit following documents along with an Application Form for first purchase. All documents should be orginal/true copies attested by the director/trustee/company secretary/authorized signatory (where applicable).

Below is the list of documents to be submitted:

Sr. No Documents Companies Societies Partnership Firms Investments through POA; Trusts NRI FIIs(*)
1. Resolution/Authorization to invest yes yes yes no yes no yes
2. List of Authorized Signatories with Specimen Signature(s) yes yes yes yes yes no yes
3. Memorandum & Articles of Association yes no no no no no no
4. Trust Deed no no no no yes no no
5. Bye-laws no yes no no no no no
6. Partnership Deed no no yes no no no no
7. Overseas Auditor's Certificate no no no no no no yes
8. Notarized Power of Attorney no no no yes no no no
9. Foreign Inward Remittance Certificate in case of payment is made by DD from NRE/FCNR A/c where applicable no no no no no yes no
10. Know Your customer (KYC-KRA) yes yes yes yes yes yes yes

(*) For FIIs copy of the SEBI registration certificate should be provided. In case the Corporate or Non Individual investors, all the necessary documents are to be submitted alongwith the application.

What are the documents required for investment in the name of Minor

For investments in the name of a minor, the below mentioned documents needs to be submitted:

KYC Acknowledgement (Verified by KRA) (Click Here to see the sample acknowledgement form)

What will be the applicable cut off time for purchase transaction of scheme other than liquid schemes?

Please find grid with the details of cut off time with effect from November 9, 2020. 

Scheme Category Subscription
All schemes Other than Liquid and Overnight Funds 3:00 p.m.  

Please find grid with the details of NAV Applicability with effect from February 01, 2021.

Scheme type Amount Cut-off time Applicable NAV
Debt & Equity (Non- Liquid) Any amount

 Before & after applicable cut-off timeNAV applicability based on funds avalaible for AMC utilization date and time irrespective of investement amount.(Latest Timestap or funds available for AMC utilization whichever is later is applicable).

What will be the applicable cut off time for purchase transaction of liquid and Money Market funds?

Please find grid with the details of cut off time with effect from November 9, 2020. 

Scheme Category Subscription
Liquid and Overnight Funds   1:30 p.m.  

Please find grid with the details of NAV Applicability with effect from February 01, 2021.

Scheme type Amount Cut-off time Applicable NAV
Liquid & Overnight schemes Any amount

 Before applicable cut-off time One day prior to date of realization and funds available in the scheme for AMC utilization before the cut off time.
  For transactions received after the applicable cut-off time Friday & before the applicable cut-off time Monday shall be provided with Sunday holiday NAV(Latest Timestap or funds available for AMC utilization whichever is later is applicable). This logic is applicable for all trasactions where transaction date is followed by non-bussiness day.

What does Transaction charges imply?

In accordance with the SEBI Circular No. IMD/DF/13/2011 dated August 22, 2011, effective from November 1, 2011, the Fund shall deduct a Transaction Charge on purchase/subscription of Rs.10,000/- and above, wherein such purchase/ subscription is through distributors/agents who have "opted in" (Distributor has an option of “Opt In/Out” at a product category level ) to receive the transaction charge as under:

  • For a new Mutual Fund investor, a transaction charge of Rs. 150/- shall be levied per purchase/subscription of Rs. 10,000/- and above; and
  • For existing Mutual Fund investor, a transaction charge of Rs. 100/- shall be levied per purchase/subscription of Rs. 10,000 and above.

The transaction charges shall be deducted from the purchase/subscription amount and paid to the distributor/agent of the investor, as the case may be and the balance amount shall be invested in the relevant scheme opted by the investor.

In case of investment through Systematic Investment Plan (SIP), transaction charges shall be deducted only if the total commitment through SIP (i.e. amount per SIP installment x No. of installments) amounts to Rs. 10,000/- and above. The transaction charges in such cases shall be deducted in 4 equal installments.

Transaction Charges shall not be deducted if:

  • The amount of purchase/subscription is less than Rs. 10,000/-;
  • The transaction pertains to other than purchase/subscription relating to fresh inflows such as Switch/Systematic Transfer Plan/ Dividend Transfer Plan etc.
  • Purchase/Subscription made directly with the fund through any mode (i.e. not through any distributor/agent).
  • Purchase/ subscription made through stock Exchange, irrespective of investment amount.

How can an investor invest through Invest Online Facility?

ICICI Prudential Mutual Fund through its website www.icicipruamc.com offers Invest Online facility which enables the existing investor(s) to manage their account and transactions online at a click of a button. Investor can use their Internet banking account/NEFT/RTGS/Cheque/DD to make an investment in any of our schemes.

How can an investor invest through Prutracker Facility?

ICICI Prudential Mutual Fund through its website www.icicipruamc.com offers Pru tracker facility for all the existing investor(s). The investors can manage their account and transactions online at a click of button. Registration for Prutracker facility can be done online through website www.icicipruamc.com or offline by filling the Prutracker application form. The Prutracker application form can be submitted at any of our Official Point of Transaction acceptance (OPAT) branch office or CAMS OPAT branch.

Click here for locating your branch

For more details of Prutracker Facility click on the link for Demo

How can an investor invest through Stock Exchange Platform?

Investor(s) can invest in ICICI Prudential Mutual Fund schemes on the stock exchange platforms i.e BSE –STAR MF and NSE - MFSS for transactions (purchase/redeem) of units. The investor can approach a trading member of BSE or NSE registered with stock exchange as a participant (& who is also registered with AMFI as Mutual Fund Advisor and with ICICI Prudential MF) to avail transaction facility through stock exchange platforms.

What documents needs to be submitted by a resident individual if he need to buy units of the mutual fund ?

Investor needs to submit a completely filled application form along with the cheque/transfer letter/RTGS/NEFT and copy of the KYC-KRA acknowledgement at our Official Point of Transaction Acceptance (OPAT) branches office or CAMS OPAT branches before 3.00 pm.

Click here for locating your branch

Duly filled in Common Application Form. (Click Here to see the common application form)

Third Party Declaration(Click Here to see third party declaration form)

KYC Acknowledgement (Verified by KRA) (Click here to see the sample acknowledgement form)

What is the minimum amount for new purchase and additional purchase

The minimum subscription amount under all the schemes shall be Rs.5,000 and in multiples of Re. 1/-), except in the case of ICICI Prudential Corporate Bond Fund and ICICI Prudential Floating Rate Plan, where it will be Rs.15,000 (plus multiples of Re. 1/-) and ICICI Prudential Tax Plan it will be for Rs 500 (plus in multiples of Re.1).

How can an investor redeem (withdraw) his units?

Investor needs to submit the redemption request form duly filled in all respect at our Official Point of Transaction acceptance (OPAT) branch office or CAMS OPAT before 1pm. (Branch address and OPAT address link to be provided). The transaction will be processed as per the Net Asset Value (NAV) as of the date and time of receipt of the request. In case the mode of holding (MOH) opted by the investor is “Jointly”, then all the holders need to sign the redemption request. In case MOH is “either or survivor” than any one of the investor can sign the request.
(Click Here to see Common Transaction Slip form)

Within how many days will the investor receive his redemption proceeds?

As per SEBI, all redemption payment needs to be released within a maximum of 10 business days from the date of acceptance of redemption request. However the AMC endeavors to make the payment as per schedule listed below:

  • Money Market Fund – (Liquid and Sweep) - T+1 business day ( T being the date of Transaction acceptance before cut off time)
  • Debt oriented scheme (including close ended and open ended schemes) – T+1 business day
  • Equity oriented scheme (including close and open ended schemes) – T+3 business days.
  • ICICI Prudential US Blue Chip Fund – T+5 business days. 

What are the different types of Redemption payout modes?

The redemption proceeds are paid to the investors in either of the 3 different types of payout modes mentioned below, depending upon the bank mandate registered:

1. Direct credit (DC). Redemption proceeds are directly credited to the investors bank account through direct credit facility, if the investors primary bank mandate is in any one of the below mentioned bank:

  • ICICI Bank
  • HDFC Bank
  • Citibank
  • HSBC Bank

2. Real Time Gross Settlement (RTGS) / National Electronic Fund Transfer (NEFT).

Redemption proceeds are directly transferred to the investors bank account, if the investor provides his complete bank account along with the IFSC code.
In case the redemption amount is less than Rs. 2 lacs, the payment is routed through NEFT and if the redemption amount is more than 2 lacs, the payment is routed through RTGS.

3. Demand Draft. Redemption payment is made through demand drafts/Cheque, wherever the bank mandate registered is not a DC bank and the MICR and IFSC codes are not available or incomplete.

What should an investor do if he has not received his redemption proceeds within the specified timeperiod?

The AMC endeavors to release the payment for all Equity scheme (except ICICI Prudential US Blue Chip Fund – T+5 business days) within T + 3 business days and Money Market fund and Debt scheme within T+1 business day ( T being the date of transaction acceptance before cut off time). If it is beyond 5 days, the investor is requested to check his account statement for the mode of payout and the registered primary bank account in the investor folio. If the mode of Payout is ”Electronic payment ” (i.e Direct Credit/RTGS/NEFT) and the Redemption payment credit is not reflecting in the investors registered bank account
or
If the mode of Payout is “Cheque Payment” and the redemption cheque isn’t received by the investor, then the investor should contact customer care helpline at 1800 222 999 (BSNL/MTNL lines) or 1800 200 6666 (non MTNL/BSNL lines) from 9 am to 7pm, Monday to Saturday. Alternately, the investor can also email at enquiry@icicipruamc.com

If the redemption payout mode is “Cheque”, can an investor come and collect the cheque personally or his representative can collect the cheque?

Yes. The investor can personally come and collect the cheque. He needs to ensure that the original redemption acknowledgement is available with him. In case he needs to authorize his representative to collect the cheque than he needs to give an authority letter along with the original copy of the redemption acknowledgement

What is the process for revalidation of redemption cheque/pay order?

In case the cheque/Pay order needs to be revalidated, investor needs to submit a letter giving details of the folio number, cheque details etc along with the original cheque/pay order at the nearest AMC/CAMS branch.

What’s the process for correction on redemption cheque/pay order?

In case the cheque/Pay order needs to be corrected i.e change in bank details etc., Investor needs to submit a letter giving details of the folio number, cheque details, new bank details etc along with the original cheque/pay order at the nearest AMC/CAMS branch. 

 Click here for locating your branch

What’s should an Investor do, In case the Redemption cheque/payorder is misplaced/lost?

In case the original pay order is lost/misplaced, the Investor will have to sign an indemnity bond along with a covering letter giving details of the folio number, scheme name, redemption date, redemption amount etc and submit the same at the nearest AMC/CAMS branch.

Click here for locating your branch

If the amount is below (< = 15000), kindly submit indemnity (Annexure 1) on plain paper with bank manager’s attestation or notarization.
If the amount is above Rs 15000 kindly submit indemnity bond as per Annexure 1 on stamp paper of Rs 500.00 along with Notarization.

Annexure

How to perform SIP Redemption on IPRUTOUCH Mobile Application?

https://www.icicipruamc.com/docs/default-source/default-document-library/sip---redemption---iprutouch-(1).pdf

How to perform SIP Redemption on icicipruamc.com Website?

https://www.icicipruamc.com/docs/default-source/default-document-library/sip---redemption---website-(1).pdf

Corrections/Changes

  1. Can a name in joint account be deleted or a new name added?
    You can neither delete nor add new name in regular process. Only in the unfortunate event of death, the name can be deleted in form of transmission of units.

Mobile Alerts

  1. What are the transaction s for which mobile alerts will be received?
    Mobile Alerts are sent for all Financial and Non Financial Transactions processed in the folio/account. E.g.: Purchase, Redemption, Change of Bank, and Change of Address etc.

Lien Marking

  1. What is meant by Lien Marking and what is its implication?
    Lien Marking is an arrangement through which investors can pledge or keep the units of mutual fund as collateral for raising funds from banks or financial institutions.

What are the dates available for registering an SIP ?

Investors can choose any preferred date of the month as SIP debit date. In case the chosen date falls on a Non-Business Day or on a date which is not available in a particular month, the SIP will be processed on the immediate next Business Day.

What are the various modes of investment through SIP?

Investors have the following 3 modes through which they can apply for SIP. The details are mentioned below

  • Standing Instructions (SI)/NACH : Investors can invest in our schemes by using the Standing Instruction /NACH facility. For SI facility AMC has tied up with ICICI Bank, HDFC Bank, Axis Bank & SBI Bank. For other banks Mandate shall be routed through NACH mode.
  • Direct Debit Facilty: Investors can invest in our schemes by using the Direct Debit facility. AMC has tied up with a service provider for facilitating this mode of SIP payment. This facility can be availed only by those investors who have bank accounts in Union Bank of India and only if investor’s bank branch is offering CBS(Core Banking Service) facility.
  • Post Dated Cheques (PDC): Investors can invest in our schemes using the PDC facility only in case bank is not participating under SI ,Direct Debit & NACH. In this facility the investor will have to give us an SIP form along with post dated cheque, which will be banked on the respective SIP dates.

What are the documents to be submitted by a New investor for starting an SIP?

Investor needs to submit the following documents

    If the mode of SIP is through Post Dated Cheques (PDC)

  • Monthly frequency –

    • Common application form ( for Systematic Investment)
    • One current dated cheque
    • Minimum 5 post dated cheques
    • KYC-KRA Acknowledgement

  • Quarterly -

    • Common application form ( for Systematic Investment)
    • One current dated cheque
    • Minimum 4 post dated cheques
    • KYC- KRA Acknowledgement

  • If the mode of SIP is through NACH/SI

    • Common application form.(for Systematic Investments)
    • Sip Registration cum NACH Mandate Form
    • Original cancelled cheque from the bank account for which the debit mandate is provided.
    • KYC-KRA Acknowledgement if the same is not updated in the folio

The completely filled documents needs to be submitted at any of our Official Point of Transaction acceptance (OPAT) branch.

Can an Investor change the bank account details of the existing SIP which is through Standing instructions(SI)/ECS/DirectDebit/NACH ?

Yes, the investor can change the existing bank account in an SIP. The investor needs to submit the following documents 30 days prior to the next SIP debit date:

  • A) COB_SIP mandate form available on the website under application formsSystematic Transaction Forms.
  • B) New bank account Documents:

Original of any one of the following documents or originals should be produced for verification or copy should be attested by the banker.
• Cancelled original cheque of the new bank mandate with first unit holder name and bank account Number printed on the face of the cheque.
Or
• Self attested copy of bank account statement issued by the concerned bank. (not older than 3 months).
Or
• Bank passbook with current entries not older than 3 months.
Or
• Bank letter, on the letterhead of the bank duly signed by branch manager/authorized personnel stating the investor’s bank account number, name of investor, account type, bank branch, MICR and IFSC code ofthe bank branch. (the letter should be not older than 3 months).

Click here to download the for form directly

Can an Investor change the SIP amount for his existing investments?

Yes, the Investor can change the SIP amount in his existing SIP. The investor needs to submit the following documents 30 calendar days prior to the next SIP debit date.

  • Letter to discontinue the existing SIP.
  • New 'SIP' Form with revised SIP amount details.

The completely filled documents need to be submitted at any of our Official Point of Transaction acceptance (OPAT) branch office or CAMS OPAT branch. (Branch address link to be provided.

What are the documents to be submitted by existing investors for starting SIP in existing folio?

Investor needs to submit the following documents

    If the mode of SIP is through Post Dated Cheques (PDC)

  • Monthly frequency –

    • Common application form ( for Systematic Investment)
    • One current dated cheque
    • Five post dated cheques
    • KYC-KRA Acknowledgement if the same is not updated in the folio

  • Quarterly -

    • Common application form ( for Systematic Investment)
    • One current dated cheque
    • Four post dated cheques
    • KYC- KRA Acknowledgement if the same is not updated in the folio

  • If the mode of SIP is through ECS (Debit Clearing) / Direct Debit Facility/Standing Instruction/NACH

    • Common application form.(for Systematic Investments)
    • Sip Registration cum Mandate form
    • Original cancelled cheque from the bank account for which the debit mandate is provided.
    • KYC-KRA Acknowledgement if the same is not updated in the folio

The completely filled documents needs to be submitted at any of our Official Point of Transaction acceptance (OPAT) branch office or CAMS OPAT branch.

What are the frequencies offered for registering Systematic Investment Plan (SIP) ?

Investors can opt for Monthly or Quarterly frequency for Systematic investments (SIP).

What is the minimum Investment option available in SIP?

Minimum investment option available for investors under monthly and Quarterly frequency of SIP is as below:

  • Monthly SIP – Minimum investment amount of Rs.1000/- and in multiple of Rs. 1[All open ended schemes wheresubscription is allowed] for minimum of 6 installments..
  • Minimum investment amount of Rs.500 /- and in multiple of Rs. 1[ICICI Prudential Liquid Plan,ICICI Prudential Flexible IncomePlan, ICICI Prudential MoneyMarket Fund, ICICI Prudential ValueDiscovery Fund, ICICI PrudentialFocused Bluechip Equity Fund and ICICI Prudential Long Term EquityFund (Tax Saving)]for minimum of 6 installments.
  • Quarterly SIP – Minimum investment amount of Rs. 5000 [All open ended schemes where subscription is allowed]&Rs.500 /- and in multiple of Rs. 1 [ICICI Prudential Long Term Equity Fund (Tax Saving)] for a minimum of 4 installments.

When will SIP debit start after submission of the SIP application form ?

SIP debit will start from the next applicable month, subject to completion of 30 days lead time from the receipt of SIP request.

What is the procedure for canceling the SIP ?

Investor will to tick the "Cancellation option” column in the SIP Registration Cum Mandate Form. Fill in all the required details i.e. Name, Folio Number, Scheme Name, SIP amount, SIP date etc and submit the same 30 days prior to the next SIP debit date. The completely filled form needs to be submitted at any of our Official Point of Transaction acceptance (OPAT) branch office or CAMS OPAT branch.

Click here for the locating your branch

Can an investor register for multiple SIPs in the same scheme?

Yes, the investor can register for multiple SIPs in the same scheme, same plan in the same month, however on different SIP dates i.e 1st,7th, 10th, 15th,20th and 25th of a month.

What do you mean by SIP Top Up?

SIP Top Up is facility where an investor can increase the sip amount on regular basis without submitting any fresh request for the same every time. SIP Top Up is available for half yearly and Yearly frequency and the Top Up amount has to be in multiples of Rs 500.
• There are two type of SIP TOP-UP:(1) Fixed TOP-UP. (2) Variable TOP-UP.
1) Fixed TOP-UP: With this option, investor can increase SIP amount at regular interval with fixed amount. Minimum TOP-UP amount has to be Rs.500 and in multiples of Rs.500 thereof. For said option SIP TOP-UP frequency is at Half Yearly and Yearly basis. In case of Quarterly SIP, only the yearly frequency is available under SIP TOP UP.

2)Variable TOP-UP: With this option, investor can increase SIP amount at regular interval, TOP- UP amount will be based on the percentage (%) opted by investor of SIP amount. For said option SIP TOP-UP frequency will be on Yearly basis. The minimum TOP-UP percentage (%) should be 10% and in multiple of 5% thereof. Also the TOP-UP amount will be rounded off to the nearest highest multiple of Rs.10.

Investor can either opt for Fixed Top-up facility or Variable Top-up facility under SIP Top-up. In case, Investor opts for both the option, than Variable top-up feature shall be triggered. In case the TOP UP facility is not opted by ticking the appropriate box and/or frequency is not selected, the TOP UP facility may not be registered.

What do you mean by SIP Pause?

SIP Pause is a facility which facilitates the investor to pause his/her existing SIP for a temporary period.SIP can be paused for a minimum period of 1 month to a maximum period of 3 months

(Click Here to see the SIP Pause form)

Which are the valid PDC locations for SIP.

SIP PDC LOCATION LIST

SIP Renewal

What should an investor do if he wants to renew his existing SIP ? In case investor wants to renew the sip investment in the same scheme or register fresh sip in a new scheme, the following documents needs to be submitted to the AMC 30 days prior to the last SIP installment date:

  • Sip Registration cum Mandate form.(Click Here to download the same)
  • Original cancelled cheque with name and account number printed on it
  • Attested Pan Card Copy
  • KYC KRA Acknowledgement 

Can investor register TOP on existing ongoing regular SIP

Yes Investor can register SIP top up in existing ongoing regular SIP by filling up the form for TOP-UP Facility in existing Systematic Investment Plan (SIP).

Click here to download the for form directly

List of bank participating in NACH clearing?

NACH Live Bank List

How to add/cancel/modify nominee ?

Nomination Registration

The SEBI (Mutual Fund) Regulations, 1996, notifies that the mutual fund shall provide for nomination facility to the unit holders to nominate a person in whose favor the units shall be transmitted in the event of death of the unit holder. In accordance, with the same, the AMC provides for the nomination facility as permitted under the Regulations.

Nomination facility:

1. Nomination is mandatory for single mode of holding along with complete details of full address of the nominee.

2. All holders in the folio need to sign the nomination form, irrespective of the mode of holding.

3. Nomination shall not be allowed in a folio held on behalf of a minor.

4. Non-individuals including society, trust, body corporate, partnership firm, Karta of Hindu Undivided Family, holder of Power of Attorney cannot nominate.

5. The Nominee shall not be a trust (other than a religious or charitable trust), society, body corporate, partnership firm,Karta of Hindu Undivided Family or a Power of Attorney holder.

6. Nomination form cannot be signed by Power of Attorney (PoA) holders.

7. Investors who do not wish to nominate must sign separately confirming their non-intention to nominate.

8. A non-resident Indian can be a Nominee subject to the exchange controls in force, from time to time.

9. Nomination in respect of the units stands withdrawn upon the transfer of units.

10. Investors who want to make multiple nominations need to fill the separate Multiple Nomination Form available on www.icicipruamc.com and submit it to the AMC.

Nomination Modification/Cancellation

  • To modify/cancel an existing nomination, the investor is required to fill in the Modification/Cancellation form and submit the same duly signed to the Customer Service Center.
  • The cancellation of nomination can be made only by those individuals who hold units on their own behalf, single or jointly and who made the original nomination and the request has to signed by all the holders.
  • On cancellation of the nomination, the nomination shall stand withdrawn and the AMC shall not be under any obligation to transfer the units in favor of the Nominee.

Nominee modification Form Here

What is the process of changing address in the folio ?

Change of Address:

  1. KYC Complied Folios/Investors :
  • In case of change of address for KYC complied (verified)folios, the investors shall be required to submit the below stated documents to the designated intermediaries of the KYC Registration Agency:
  • Proof of new address (POA) and,
  • Any other document the KYC Registration Agency may specify from time to time.

In case of change of address for KYC not complied(not verified) folios, the investors shall be required to submit the below stated documents:

  • Proof of new address and,
  • Proof of Identity (POI): Only PAN card copy, if PAN is updated in the folio.
  • In case where PAN is not updated, copy of PAN card or the other POI as may be prescribed.

However, it is advisable to these investors to complete the KYC process.

  1. Units in Demat Mode:

For investors holding units in demat mode, the procedure for change in address would be as determined by the depository participant.

Note:

  • List of admissible documents for POA and POI as mentioned in the SEBI circular no. MIRSD/SE/Cir-21/2011 dated October 5, 2011 shall be considered or any other or additional documents as may be required by SEBI, AMFI or SEBI authorized KYC Registration Agency from time to time.
  • In case, the original of any of the aforesaid documents are not produced for verification, then the copies should be properly attested/verified by the authorities who are authorized to attest as per SEBI circular no. MIRSD/SE/Cir-21/2011 dated October 5, 2011. 

What is the process of changing bank details?

In case of change of bank request, the investors shall be required to submit the below stated supporting documents to effect the change:

  • Change of Bank Mandate Form
  • Original cancelled cheque of the new bank with the investor name mentioned on the cheque.

    or

  • Copy of the bank statement/pass book duly attested by the new Bank, evidencing the name and bank account details of the investor (The bank statement shall not be later than 3 months old

In case the request for change in bank account information and redemption request are in the same transaction slip or letter, such change of bank mandate shall not be processed.

However, the valid redemption transaction will be processed and the payout would be released as per the specified service standards and the last registered bank account shall be used for all the purposes.

Cooling Period:

If the investor submits redemption request accompanied with a standalone request for change of Bank mandate or submits a redemption request within seven days from the date submission of a request for change of Bank mandate details, the AMC will process the redemption but the release of redemption proceeds shall be deferred on account of additional verification, but will be within the regulatory limits as specified by SEBI from time to time

Change of Bank Mandate for Systematic Investment Plan (SIP)

In order to change the existing bank account for SIP, investors need to submit following documents 30 days before the next SIP debit date:

  • A new SIP Form with change of bank details and cancelled cheque of new bank evidencing the name and bank account details of the investor.
  • Letter to discontinue the existing SIP.

Download Change of Bank mandate form Click here

What is the procedure for updation of change in Status from Minor to Major?

The registered Minor investor, on attaining major status (18 years and above), is required submit following set of documents to change the status in folio from Minor to Major.

  • The prescribed MAM form as per specimen attached, duly filled in all respects. Signature of the applicant (minor who has turned major) in the MAM form shall be duly attested in the space provided therein by the parent/guardian whose signature is registered in the records of the mutual fund against the folio of the minor unitholder or by a Notary or a Judicial Magistrate First Class. Alternatively, the applicant’s signature may be attested by the unitholder’s bankers in the prescribed form as per format given in Annexure 1.
  • Copy of PAN Card of the applicant
  • KYC Acknowledgment or a duly competed KYC form.
  • A cancelled cheque leaf with the applicant’s name pre-printed or the applicant’s latest Bank Statement/Passbook.
  • Nomination Form.
  • Fataca/CRS

What are the requirement /parameter for consolidating two or more folios?

Consolidation of two or more folios can be done for more than one folio if the below stated parameters are same across all the folios being consolidated.

  • Holding pattern,
  • Mode of holding,
  • Address,
  • Tax status and nominee details.

For any further assistance, kindly contact us on our customer care helpline at 1800 222 999 (BSNL/MTNL lines) or 1800 200 6666 (non MTNL/BSNL lines) from 9 am to 7pm, Monday to Saturday. Alternately, you can also email us at enquiry@icicipruamc.com.

What is the process for applying to consolidation of folios?

The investor is required to submit a letter duly mentioning all the folio’s numbers to be consolidated in to the Primary Folio. The consolidation request letter needs to be signed by all investors as per the Mode of Holding in the folio’s. The request needs to be submitted at our Official point of Transaction acceptance (OPAT) or CAMS OPAT branch office. (Branch address link to be provided)

Please note that consolidation of two or more folios can be done only if the below stated parameters are same across all the folios being consolidated.

  • Holding pattern,
  • Permanent Account Number (PAN)
  • Mode of holding,
  • Address,
  • Tax status and nominee details
  • Folio Consolidation Form (Click Here)

What is the procedure for updating new signature in the records?

The investor is requested to submit a letter for updating new signature in the records. The request needs to be signed by the unit holder(s) with the New Signature along with self attested copy of any one of the document listed below towards proof of identity (self attested)

  • Photo PAN card
  • Voter’s Identity Card
  • Valid Driving License
  • Valid Photo Debit Card issued by a bank in India
  • Passport

Further note that the new signature(s) need to be attested by the registered bank

What is the process for registration for Mobile Alerts

  • To register an Mobile Alerts, the investor is required to submit a request mentioning his Folio number and the mobile number duly signed by the investor/s as per his mode of holding. The request needs to be submitted at our Official point of Transaction acceptance (OPAT) or CAMS OPAT branch office. (Branch address link to be provided).
  • Alternatively, the investor can also register his mobile number online through our web site www.icicipruamc.com on the section Mobile & Email Subscription Services, select – Pru Alerts (in the drop down box).

What is the procedure for registration of Power of Attorney (POA) in a folio?

The POA holder needs to submit the following documents

  • Letter for registering the POA mentioned the name of the Investor(s) and the Folio Number
  • Notarized copy of the POA document
  • KYC of the Power of Attorney (PoA) holder(s),

The above mentioned documents needs to be submitted at our Official point of Transaction acceptance (OPAT) or CAMS OPAT branch office. (Branch address link to be provided).

How do I have my name corrected in the folio?

Name Change

Documents required for effecting Name change Name change request can be accepted from an investor, in the below mentioned scenario(s)
  1. Data Entry Correction
  2. Investor has changed his/her name
  3. Name change consequent to marriage
  4. Name change consequent to Divorce
  5. Minor Correction in the name filled in the application
  6. Major Correction in the name filled in the application
  7. Name change of a Minor

1. Data Entry Correction

  • If there is an error in updating of the name in our records as compared to the name filled in the application form same can be corrected by contacting the customer service or by providing a written request for the same.

2. Investor has actually changed his/her name:

  • Request letter from the investor.
  • Notarized copy of Notification in Official Gazette of India
  • Attestation from the bank manager of the Bank whose mandate has been provided at the time of original investment, confirming the Investors Name, Bank branch, Account number and Signature.
  • Any official/legal document reflecting the name change viz.:
  • Bank statement from the same bank of which bank mandate is on our record Passport.
  • Attestation from School Principal confirming the name change and registered accordingly in the school records – This is for applications made by minor investors

3. Change of name consequent to marriage:

  • Investors request Letter
  • Notarized copy of the marriage certificate OR
  • Certified true copy of the state Gazette OR the original copy of the state gazette in which a declaration has been made to that effect.

4. Change of name consequent to divorce:

  • Investors request Letter
  • Notarized copy of the divorce certificate
  • Certified true copy of the state Gazette OR the original copy of the
  • State gazette in which a declaration has been made to that effect.

5. MINOR Error in the name:

There could be a minor spelling in the name like spelling mistake and when it appears to be a genuine case should be considered for name change after doing a KYC and subject to submission of the following documents:
  • Investor request letter
  • Request letter from the investor.
  • Self attested PAN card copy.
  • Any Document with new /revised name having registered address. eg. KYC acknowledgement letter with address, Passport copy, Election card copy, Aadhar card copy , Utility bills copy, Driving licence copy, Registered bank statement copy (All documents to attested in original) Note E.g. of minor name error: Correct Name – Ananta Behara, Name written in the application – Annanta Behara. Correct Name – Kewal A Shah, Name written in the application – Kewal S Shah In these cases, name change should be processed upon submission of all the above-said documents by the investor.

    6. Name change of a Minor

    • In case of minor or major name correction and the investor being a minor, the documents will remain the same. The Indemnity bond will be submitted by the Parent/guardian.

    Annexures

Whats the process of lien marking/cancellation ?

Lien registration procedure.

Lien registration- Following documents are required
  • Request letter from Investor clearly specifying the folio number, scheme, units and the person/ institution in whose favor the lien has to be marked.
  • Consent letter from the person/institution in whose favor the lien has to be marked/
  • The letters should clearly mention whether the future dividend (if any) will be in paid to the investor (normal lien) or will be paid to the person/bank/institution in whose favour the lien is marked (dynamic lien)
  • constitution (in whose favor the lien is marked)
  • Bank name and its account details from the financier on their lien marking request for Lien invocation process.
Lien cancellation procedure.
  • Consent letter from the person/institution in whose favor the lien has to be removed.
  • Request letter from Investor clearly specifying the folio number, scheme, units and the person/ institution in whose favor the lien has to be removed (Not Mandatory)
  • ASL of the constitution. (Required if the authorized signatory has changed ) 

How to transfer units for investment with ICICI Prudential Mutual Fund (Transmission Process) ?

Guidelines for Transmission for under various scenarios

The list the documents required for transmission under various scenarios is explained in the following paragraphs:

1. Deletion of names of the deceased unit holders in case of death of 2nd and/or 3rd Holder

  1. Request Form (Form T1) from surviving unitholder(s) requesting for Deletion of Name of Deceased 2nd and/or 3rd Holder.
  2. Death Certificate in original or photocopy duly attested by a Notary Public or a Gazetted Officer in original. Fresh Bank Mandate Form along with cancelled cheque of the new bank account (only if there is a change in existing bank mandate)
  3. Fresh Nomination Form (or Nomination Opt-out form) in case there is no nomination or a change in existing nomination is desired by the surviving unit holders.
  4. KYC Acknowledgment OR KYC Form of the surviving unit holder(s), if not KYC compliant.
    Transmission will be completed only once the status of the KYC is “KYC complied”.
  5. Additional documentation required:
    ID proof [PAN/Redacted Aadhaar/Voter ID / Passport or any other valid Officially Valid Document (OVD) as per PMLA guidelines] of the deceased person attested by the claimant(s), duly notarized or originals can be shown at the AMC branches and Original Seen and verified (OSV) seal attested by them.

2. Transmission of Units to surviving unit holder(s) in case of death of the 1st holder

  1. Transmission Request Form (Form T2) for Transmission of Units to the surviving unitholder/s.
  2. Death Certificate of the deceased unitholder(s) in original OR photocopy of the death certificate self-attested and attested by a notary public/gazette officer in original Self-attested copy of PAN Card of the Surviving Joint Holder(s) (if PAN is not provided already)
  3. Cancelled cheque of the new first unitholder, with the claimant’s name pre-printed OR Recent Bank Statement/Passbook (not more than 3 months old) of the new first holder.
  4. KYC Acknowledgment OR KYC Form of the surviving unit holder(s), if not KYC compliant.
  5. Transmission will be completed only once the status of the KYC is “KYC complied”.
  6. Additional documentation required:
    ID proof [PAN/Redacted Aadhaar/Voter ID / Passport or any other OVD as per PMLA guidelines] of the deceased person attested by the claimant(s), duly notarized or originals can be shown at the AMC branches and OSV seal attested by them.

3. Transmission of Units to the registered Nominee/s in case of death of sole or all unitholders

  1. Transmission Request Form (Form T3) for Transmission of Units in favour of the Nominee(s).
  2. Death Certificate of the deceased unitholder(s) in original OR photocopy of the death certificate self-attested and attested by a notary public/gazette officer in original Copy of Birth Certificate, in case the Nominee is a minor.
  3. Self-attested copy of PAN Card of the Nominee(s) / Guardian (in case the Nominee is a minor)
  4. KYC Acknowledgment OR KYC Form of the Nominee(s) / Guardian (where Nominee is a Minor). Transmission will be completed only once the status of the KYC is “KYC complied”. cancelled cheque with the Nominee’s name pre-printed OR copy of the Nominee’s recent Bank Statement/Passbook (which is not more than 3 months old).
  5. If the transmission amount is upto ₹ 5 Lakh, Nominee’s signature attested by the Bank Manager as per Annexure-I(a). In case the Nominee is a minor, signature of the guardian (as per the bank account of the Minor or the joint account of the minor with the guardian) shall be attested.
  6. If the transmission amount is for more than ₹ 5 Lakh, as an operational risk mitigation measure, signature of the Nominee shall be attested by a Notary Public or a Judicial Magistrate First Class (JMFC) with seal and date in the space provided for signature attestation in the TRF itself below the signature of the claimant.
  7. Additional documentation required: ID proof [PAN/Redacted Aadhaar/Voter ID / Passport or any other valid OVD as per PMLA guidelines] of the deceased person attested by the claimant(s), duly notarized or originals can be shown at the AMC branches and OSV seal attested by them.

4. Transmission of Units to the Claimant/s on death of Sole unitholder or All unitholders, where there is NO nomination has been registered

  1. Transmission Request Form (Form T3) for Transmission of Units to the Claimant.
  2. Death Certificate of the deceased unitholder(s) in original OR photocopy of the death certificate self-attested and attested by a notary public/gazette officer in original copy of Birth Certificate in case the claimant is a minor. 
  3. Self-attested copy of PAN card of the claimant / guardian (in case the claimant is a minor).
  4. KYC Acknowledgment OR KYC Form of the Claimant / Guardian (in case the Claimant is a Minor). Transmission will be completed only after the KYC status is updated as “KYC complied”.
  5. Cancelled cheque with the claimant’s name pre-printed OR Copy of the Claimant’s recent Bank Statement/Passbook (which is not more than 3 months old).
  6. Additional documentation required:
    ID proof [PAN/Redacted Aadhaar/Voter ID / Passport or any other OVD as per PMLA guidelines] of the deceased person attested by the claimant(s), duly notarized or originals can be shown at the AMC branches and OSV seal attested by them.

A.  If the transmission amount is up to ₹5 Lakh –

  1. Bank Attestation of signature of the Claimant by the Bank Manager as per Annexure-Ia. In case the Claimant is a Minor, the signature of the Guardian (as per the bank account of the Minor or the joint account of the Minor with the Guardian) shall be attested.
  2. Any appropriate document evidencing relationship of the claimant/s with the deceased unitholder/s.
  3. Bond of Indemnity - as per Annexure-II -- to be furnished by Legal Heirs for Transmission of Units without production of Legal Representation.
    Provided that in case the legal heir(s)/claimant(s) is submitting the Succession Certificate or Probate of Will or Letter of Administration wherein the claimant is named as a beneficiary, an affidavit as per Annexure-III from such legal heir/claimant(s) alone would be sufficient; i.e., Bond of Indemnity is not required.
  4.  Individual Affidavits to be given by each legal heir as per Annexure-III
  5. NOC from other Legal Heirs as per Annexure – IV, where applicable.

B. If the transmission amount is more than ₹5 Lakh –

  1. Signature of the claimant duly attested by a Notary Public or a JMFC with seal and date in the space provided for signature attestation in the Form T3 itself below the signature of the claimant. In case the claimant is a minor, the signature of the guardian (as per the bank account of the minor or the joint account of the minor with the guardian) shall be attested.
  2. Individual affidavits to be given each legal heir as per Annexure-III
  3. (i)  Where transmission value at the PAN-level is more than ₹5 lakh, but less than ₹10 lakhs, any one of the documents mentioned below:

✓ Notarised copy of Registered Will along with a Notarized indemnity bond from the claimant (appropriate beneficiary of the will) to whom the securities are to be transmitted, as per the format specified;
OR
✓ Legal Heirship Certificate or its equivalent, along with:

  1. a Notarized indemnity bond from the legal heir(s) / claimant(s) to whom the securities are to be transmitted, as per the format specified provided and
  2. No Objection Certificate from all the non-claimants (i.e., remaining legal-heirs), duly attested by a Notary Public, JFMC or by a Gazetted Officer as per the format specified.

    (ii)  Where transmission value at the PAN-level is more than ₹10 lakhs, any one of  the documents mentioned below:
    ✓ Notarised copy of Probated Will; OR
    ✓ Succession Certificate issued by a competent court, OR
    ✓ Letter of Administration or court decree, in case of Intestate Succession.

d. Identity proof (e.g., copy of PAN card, redacted Aadhaar card, passport) of all legal heirs signing the NOC/affidavit other than claimant/s (i.e., legal heirs other than the claimant mentioned in Probate or Letters of Administration or Succession Certificate).

5. Change of Karta upon death of the Karta of Hindu Undivided Family (HUF)

If the case of a HUF, the property of the HUF is managed by the Karta and the HUF does not come to an end in the event of death of the Karta. In such a case, the members of the

HUF will need to appoint a new Karta, who needs to submit following documents for transmission:

  1. Request Form (Form T4) for change of Karta upon demise of the registered Karta.
  2. Death Certificate of the deceased Karta in original OR photocopy of the death certificate self-attested and attested by a notary public/gazette officer in original.
  3. Bank’s letter certifying that the signature and details of the new Karta have been updated in the bank account of the HUF & attesting the signature of the new Karta as per Annexure-1(b). AMFI BPG - Updated Guidelines on Transmission of Units - Jan. 2024
  4. KYC acknowledgment OR KYC form of the new Karta and the HUF, if not KYC-compliant. Transmission will be completed only after the KYC status is updated as “KYC complied”.
  5. Indemnity Bond as per Annexure V signed by all surviving coparceners (including the new Karta).
  6. Any appropriate document evidencing relationship of the new Karta and the other coparceners with the deceased Karta.

      Additional documentation required:

  1. ID proof [PAN/Redacted Aadhaar/Voter ID / Passport or any other valid OVD as per PMLA guidelines] of the deceased Karta attested by the new Karta, duly notarized or originals to be shown at the AMC branches.
  2. If the transmission amount is for more than ₹ 5 lakh, the signature of the new Karta) shall be attested by a Notary Public or a JMFC in the space provided for signature attestation in the TRF itself below the signature of the claimant. 

6. Transmission of Units to the Claimant/s upon death of the Karta of HUF, where there is no surviving co-parcener or the HUF has been dissolved/partitioned after demise of the Karta

  1. Transmission Request Form (Form T5) for Transmission of Units to the Claimant.
  2. Death certificate of the deceased Karta in original OR photocopy thereof attested by a notary public/gazette officer in original copy of birth certificate.
  3. Self -attested copy of PAN Card of the claimant(s) / guardian (in case the claimant is a minor).
  4. KYC acknowledgment or KYC form of the claimant(s) /guardian (in case the claimant is a minor). Transmission will be completed only after the status of the KYC is updated as “KYC complied”.
  5. Cancelled cheque with the claimant’s name pre-printed thereon OR copy of the claimant’s recent bank statement/passbook which is not more than 3 months old.
  6. If the transmission amount is upto ₹ 5 lakh, attestation of the signature of the claimant by bank manager as per Annexure-I(a). In case the claimant is a minor, the signature of the guardian (as per the minor’s bank account / minors joint account with the guardian) shall be attested.

    If the transmission amount is for more than ₹ 5 lakh, the signature of the claimant shall be attested by a Notary Public or a JMFC in the space provided for signature attestation in the TRF itself below the signature of the claimant.

  7. Bond of Indemnity to be furnished by the Claimant as per Annexure-VI. AMFI BPG - Updated Guidelines on Transmission of Units - Jan. 2024
  8. If the HUF has been dissolved/partitioned by the surviving members after demise of the Karta, the transmission of units shall be processed on the basis of any of the following documents:
  1. Notarized copy of Settlement Deed, OR
  2. Notarized copy of Deed of Partition, OR
  3. Notarized copy of Decree of the relevant competent Court.

 Additional documentation required:

  • ID proof [PAN/Redacted Aadhaar/Voter ID / Passport or any other valid OVD as per PMLA guidelines] of the deceased person attested by the claimant(s), duly notarized or originals can be shown at the AMC branches and Original Seen & Verified stamp attested by them.

7. Additional Guidelines / Risk Mitigation Measures

  1. In case of death of the 1st holder, if there are two surviving joint holders, the surviving 2nd holder shall be treated as the new primary / 1st holder. Self-attested copy of PAN card of claimant(s) is mandatory and Name(s) as per PAN card should match with claimant’s name(s). Additionally, AMC/ RTA to validate such PAN independently with Income Tax database to check the validity of PAN, status and name, including PAN-Aadhaar linking.
  2. In case the claimant is a resident of Sikkim state , appropriate Id. proof should be obtained in lieu of PAN card and the AMC/RTA may rely on the said document for processing the claim.
  3. KYC status of the claimant(s) should be ‘Verified’ / ‘Complied’. Else, the original KYC form duly filled, supported by the documentary proof should be obtained. If Aadhaar is provided as OVD, transmission request shall be processed only after KYC status is updated in KRA system as valid.
  4. If the death certificate is issued through online mode, AMC/ RTA to validate the same through online mode wherever possible and have access to the relevant site.
  5. ID proof (PAN/Redacted Aadhaar/Voter ID/Passport or any other valid OVD as per PMLA guidelines] of the deceased person should be obtained along with the transmission request (as a risk mitigation measure).
  6. If the claimant produces the original document for verification at front office of AMC branch, the AMC official shall verify the original thereof and affix the ‘Original Seen & Verified’ stamp suitably.
  7. If the original is not produced for verification, the photocopies of the supporting documents submitted for transmission of units, such as the death certificate of the deceased, birth certificate of the minor, Probate of Will, Succession Certificate, Letter of Administration etc. shall be duly attested by a Notary Public or a Gazette Officer. AMFI BPG - Updated Guidelines on Transmission of Units - Jan. 2024
  8. Apart from the name of the deceased, any one other factor (such as Father's name / Spouse's Name, Address] as per the death certificate should match with the records available in the respective folio(s) or as per KYC records of the deceased person / claimant(s). If there is any mismatch, the claimant should be advised to substantiate with suitable evidence.
  9. Bank mandate information provided at the time of transmission should mandatorily subjected to ‘penny drop’ validation [IMPS] in addition to the documentary proof submitted and the name should match as per the bank records vs. folio records. If the name is not matching or name not found as part of the penny drop reverse feed, suitable notification should be sent to the claimant to establish further documentary evidence / proof, post confirmation from them and evidence is found to be satisfactory, then transmission process can be allowed.
  10. There should be a cooling off period of 10 business days between the date of transmission of units and subsequent redemption as being done for change of bank mandate.
  11. Suitable communication should be sent to the registered (existing) address as well [if different from the claimant’s address] as a fraud prevention measure.
  12. Where the units are to be transmitted to a minor beneficiary, various documents like KYC, PAN, Indemnity should be obtained from the guardian of the minor nominee / legal heir. Bank attestation of the signature of the guardian of the minor should be as per the bank account of the minor or the joint account of the minor with the guardian.
  13. In case of multiple nominees/ claimants, the monetary threshold of more than ₹ 5 lakh for the purpose of obtaining the Indemnity Bond shall be determined on the basis of the aggregate value of the Units under all the folios for which the transmission request is being submitted as per the latest NAV as on the date of receipt of the claim, before dividing / splitting the claim amongst multiple nominees or claimants/ surviving co-parceners.
  14. If the total value of the Units being transmitted exceeds ₹5 lakhs, Identity proof such as copy of PAN or redacted Aadhaar card or passport of all legal heirs signing the NOC other than claimant/s i.e. legal heirs other than the claimant mentioned in the Probate or Letters of Administration or Succession Certificate, should be obtained.
  15. Where there are more than one claimants (nominee or legal heir) in a folio or set of folios, the nominees / legal heirs should be encouraged/ requested to submit the transmission request together so that all the Units held by the deceased unitholder(s) could be transmitted in one-go to for operational efficiency and convenience.
  16. In such cases where the deceased was the 1st holder in respect any one of the folios/funds, units in all other holdings across all other folios/schemes, where the deceased was the 1st unitholder shall be ‘Stop’ marked/blocked against any further transactions on the basis of PAN or PEKRN. AMFI BPG - Updated Guidelines on Transmission of Units - Jan. 2024
  17. If the deceased unitholder(s) held units in multiple folios, e.g,, as the 1st holder(s) in some folios and as the joint holder in others, a single Transmission Request form may be accepted for operational ease, provided all the deceased holders are common across the multiple folios (irrespective of the order of names of the deceased) AND the nominee(s) / claimant(s) is/are also common/same across ALL the folios.
  18. Once a transmission request is received, it is incumbent upon the AMC/RTA to determine if the deceased unitholder had any unit holdings under any other scheme / folio, and put a flag in the system against all other folios of the deceased unitholder, basis PAN / PEKRN with a suitable communication to the surviving unitholders / nominee/s (if any, registered against the folios) to submit the claim form with required documents in respect of the remaining folios.
  19. The process and documentation for transmission of units where the claimant / nominee is a mentally unsound person, shall be the same as applicable to a Minor claimant, except that the Guardian shall be a court appointed guardian. Additionally, a Medical Certificate from an appropriate registered medical practitioner may be obtained regarding the mentally unsound person.
  20. If the transmission amount is for more than ₹ 5 Lakh, as an operational risk mitigation measure, the signature of the Nominee/ Claimant shall be attested only by a Notary Public or a JMFC (and not banker’s attestation). For this purpose, space has been provided for signature in the transmission request form below the signature of the claimant.
  21. While the list of documents mentioned above should be taken in all cases, in specific cases and situations related to transmission of units that are not enumerated in section 1 to 6 above, AMCs should adopt proper due diligence and request for appropriate documents depending on the circumstances of each case and apply the general principles enumerated in sections above before transmitting the units in favour of the claimant/s.


"Sometimes questions are more important than answers" We understand you could have queries through the process of investing, and while we aim to address most of them through our FAQs, we are happy to help you in case you have any further doubts. Please call on our Toll Free numbers 1800-222-999 (MTNL/BSNL) and 1800-200-6666 (Others) or write to us at enquiry@icicipruamc.com